Remote Workers Want Better Access to Data and Apps

U.S. organizations have not kept up with employee requirements for better remote access to data, documents, applications and other crucial business resources, according to recent survey findings from Pertino. Too often, professionals find themselves stranded in a remote location with no way to access the information they need to do their work, the survey reveals. Even worse, a surprising percentage of workers say their organizations refuse to authorize any kind of remote access, with security and associated expenses cited as the primary reasons. And a clear majority of those who are authorized to access these resources complain that the quality of remote access services is so inadequate that they routinely send IT an "SOS" in the form of a trouble ticket. "We are reaching a tipping point in the number of IT-dependent employees who need or desire greater flexibility in where and when they work, and this is starting to expose weaknesses in legacy network technologies," says Todd Krautkremer, vice president of marketing at Pertino, a cloud networking company. More than 990 U.S. professionals took part in the research.