Mobile Workers Ring Death Knell for Office Phones

By Tony Kontzer  |  Posted 2016-08-17 Email

It's official: The desk phone is going the way of the dodo bird. Millions of American households have ditched landlines and become completely dependent on mobile phones, and businesses are quickly moving in the same direction, as the increasing mobility of employees is pushing desk phones toward obsolescence. Cloud communications provider Dialpad recently completed a survey of more than 1,000 professionals about their communications habits and expectations, and the report, "2016 Report on Business Communications in the Era of the Anywhere Worker," makes clear that the "anywhere worker" is the new norm, and the desk-based worker is quickly becoming a rarity. "While the slow and painful death of the desk phone has clearly begun, it cannot happen fast enough for many workers," said Craig Walker, CEO of Dialpad. "The anywhere worker movement is now evident in every segment of every industry. To enable these workers to connect and collaborate, high-performing companies are turning to productivity suites and a pure-cloud communications strategy that abandons the desk phone. This significant trend will only accelerate over the next few years."

Tony has been writing about the intersection of technology and business for more than 20 years and currently freelances from the Grass Valley, Calif., home where he and his wife are raising their two boys. A 1988 graduate of the University of Missouri-Columbia School of Journalism and regular contributor to Baseline since 2007, Tony's somewhat infrequent Twitter posts can be found at

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters