How Home-Office Workers Manage Their Tech Devices
The vast majority of home-office workers provide support for their own technology, rather than asking their employer's help desk for assistance, and, as a result, their working environment can be chaotic, according to a recent survey from Kensington. The resulting report, "Desktop Productivity and the Home Office Professional," reveals that remote and telecommuting professionals are constantly switching between their smartphones, laptops, tablets and other computing devices. To make this work, they frequently need to send files from one computing gadget to another via email or texts. These workers also resort to an array of tech accessories—including multiple monitors, smartphone stands and smartphone keyboards—to increase their productivity. So it should come as no surprise that most of these employees said their home desk space is pretty cramped. "While the mobile experience is enriched, and users gain more freedom in how they interact and do business," according to the report, "they often struggle with how to work efficiently with multiple computing devices and components to manage—particularly home-office professionals who tend to act as their own IT director." More than 230 employees who work at home took part in the research.