Communications Systems Move Gradually to the Cloud

These days, almost everyone communicates via mobile devices, but communications and collaboration systems have been slow to move to nimble and mobile-friendly cloud architectures. Meanwhile, though users crave access to the features of a unified communications system, they remain confused about what UC actually is. Emboldened by their increased ability to deliver UC features, companies that have moved their communications systems to the cloud have no plans to go back, and more companies are poised to make the switch to cloud-based telecommunications providers, signaling that more mobile communications and collaboration capabilities are on the way. Such are the findings of a survey conducted by cloud services provider Evolve IP, which asked more than 1,000 IT and business professionals about their organization's use of business communication tools. "Businesses are traditionally slow to change, but, apparently, the time is right," said Scott Kinka, Evolve IP's chief technology officer. "The survey demonstrates that cloud communications features have matured, and providers have proven their reliability and quality."