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Execs Clueless About Mobile Customer Experiences

Business executives often think they're doing a much better job of creating positive mobile experiences for customers than they actually are, according to a recent survey from Mblox. The accompanying report, "Identifying the Care Gap in Business-to-Consumer Engagement," reveals that consumers are very receptive to interacting with companies via their mobile devices. However, with virtually every... Read More >

 
 

Emory University Adopts a Mobile App Strategy

This leading research university turns to a mobile app strategy as part of a focus on digital information delivery and a more cost-effective IT infrastructure. Read More >

 
 

Are Employees Really Ready to Work on Mars?

There's no doubt that technology is reshaping the way people think about how, when and where they work. In fact, in a recent survey, a significant number of Generation X and Generation Y professionals said they would be ready to move to Mars if their company opened a branch there. And a similar number said they would have a brain implant if it "made the World Wide Web instantly accessible to... Read More >

 
 

Firms Face an Uptick in Mobile Security Breaches

The bring-your-own-device (BYOD) movement has radically transformed the enterprise and has helped organizations achieve productivity and cost gains that were previously unimaginable. It also has led to happier,more engaged employees. But there's a downside to these gains. One of the most troubling issues is a rapid uptick in mobile security breaches. According to British telecom firm BT, 98... Read More >

 
 

Tablets Take Their Place as Essential Work Tools

Tablets have emerged as standard work devices in most organizations, according to a recent survey from Dell. And, so far, these deployments are getting good reviews: Most IT decision-makers surveyed reported that tablets are meeting—if not exceeding—their expectations. An overwhelming majority of the respondents said that these devices are increasing employee productivity. Perhaps the... Read More >

 
 
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