Mobility

Have We Become a Nation of Smartphone Addicts? It seems we've become a nation of smartphone addicts. Why? Well, many of us check these devices the moment we wake up, incessantly throughout the day and just before going to bed, according to a recent survey from ReportLinker. In fact, many admit...
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Digital Tech Enhances the CN Tower Experience To celebrate its 40th anniversary, Canada's CN Tower deployed new wireless infrastructure, a mobile app and 150 beacons with location services capabilities.
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Chatbot & AI Help Mall Engage Guests, Build Brand Mall of America implements an intelligent engagement platform that incorporates artificial intelligence to help visitors customize their shopping experiences.
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Mobile Workers Need Better Time-Management Tools As today's workforce grows increasingly mobile, organizations are missing out by not investing in better time-management tools for their employees, according to a recent survey from Changepoint. The accompanying report, "From Insights to Action:...
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Creating a Positive Environment for Remote Workers The four walls of the enterprise have all but disappeared as digital technology has taken hold. Today, about one-quarter of U.S. employees work remotely at any given moment, and that figure is expected to rise further in the months and years ahead....
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Mobility Is at the Center of Digital Business Mobile 2.0 has arrived, so organizations must develop an enterprise mobile strategy that extends beyond smartphones and tablets and into the IoT.
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Mobile Payments Offer Security Advantages Secure mobile payment apps—mobile wallets—don't transmit a primary account number; they send a randomly generated token to the POS terminal and payment network.
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What Customers Expect From Multi-Channel Support Companies are falling short of customer expectations in providing multi-channel support, according to a recent survey conducted by Ovum for BoldChat by LogMeIn. The accompanying report, "Get It Right: Deliver the Omni-Channel Support Customers...
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Contextual Mobile Services: How Ready Are You? Contextual mobile services harness real-time, context-relevant data to provide a personalized service driven by an individual’s needs at any given time.
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Why Developing Wearable and IoT Apps Is a Struggle With mobile app developers and design staffers now working on multiple products at the same time, these professionals view the growing demand for wearable tech and connected device apps as a top current or future challenge, according to a recent...
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