Why Employees Struggle to Collaborate
Despite efforts to improve employee-to-employee communications, the vast majority of organizations still find it challenging to keep key projects on track, according to a recent survey from Clarizen. Very few, for example, describe the productivity levels of their teams as "excellent." Collaborative software would help, most survey respondents agreed, but relatively few of the companies in the survey are actually deploying such tech tools. In hopes of finding a better way, many are turning to cloud-based communications and/or file-sharing products, or even switching email platforms. But these steps may not completely address the core problems. "There's no doubt that leveraging technologies to improve the lines of communication among employees is important, but communicating is not the same as collaborating," said Anne Catambay, vice president of marketing at Clarizen. "Collaborating applies to working with others on a project that has a definitive start date, deliverables and an end date. Colleagues can hold multiple meetings or send regular updates to each other, but that's not getting work done. Project leaders need to set deadlines, eliminate redundant tasks, provide employees with the time and space they need to focus on their work, and foster transparency." Nearly 300 global managers and employees took part in the research.