Collaboration Archives


Crowdsourcing Customer Support Engages a Community

The first goal of the crowdsourcing platform was to improve communications, but NAASF soon knew the value of using crowdsourced information for problem-solving. Read More >


Is Unified Communications Realizing Its Potential?

There is no shortage of unified communications options for today's work environment. However, despite the widespread availability and technological maturity of audio and web conferencing systems and social collaboration tools, most companies have deployed only a smattering of the technologies available to them, with voice applications dominating. What's more, most organizations have failed to... Read More >


Collaboration by Design: Sharing Files Remotely

The team members of this architectural firm are scattered in four locations, so logistics often get in the way of collaboration. But technology can bring them together. Read More >


Service Management Tool Supports Engineering Firm

To keep far-flung employees operating at peak performance, Cardno turned to Web-based service management software that's compatible with mobile devices. Read More >


Collaboration Gets the Job Done at Staffing Firm

On Assignment needed a better IT framework for users, so it turned to a cloud-based 'crowdsolving' platform that supports social interaction and collaboration. Read More >


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