Influencers in the Private SectorBy John Jainschigg | Posted 2008-10-30 Email Print
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From entrepreneurs and academics to CEOs and it Gurus, These influencers come from diverse backgrounds, but have one thing in common: they strive to use technology to improve the world.
Influencers in the Private Sector
As senior vice president and CIO for UPS Worldwide, David Barnes oversees one of the most powerful business process management/customer support integrations. “The successful global enterprise must increasingly deliver more personalized customer experiences,” Barnes says. “This requires a tightly integrated IT architecture that provides the customer with seamless interaction between customer-facing systems and the operational systems of the enterprise. Companies that do this well will continue to have a competitive advantage.”
Barnes has some advice for CIOs: “To be a successful, CIOs will need the skills and personal engagement to actively participate in the development of business strategy. The most effective CIOs will marry technical know-how with business acumen. They will develop, implement and articulate a plan that details how technology can best be used to realize business objectives.”
Robert Carter is executive vice president of FedEx Information Services and CIO of FedEx Corp. He is responsible for setting technology direction, as well as manag-ing the corporation’s key applications and technology infrastructure, advanced networks and data centers that provide around-the-clock and around-the-world support. Carter joined FedEx in 1993 and has nearly 30 years of systems development and implementation experience.
Since 2006, Rollin Ford has been executive vice president and CIO for Wal-Mart Stores, overseeing the global information systems division and guiding the company’s IT and applications strategy and execution. Since joining Wal-Mart in 1983, Ford has worked his way up through the logistics organization, managing all aspects of the supply chain. Before assuming his current role, he was executive vice president of logistics and supply chain.
At the end of 2007, Gareth Lewis was appointed group CIO at integrated energy company Centrica, ending his six years as the highly visible CIO of Virgin Group. At Virgin, Lewis helped establish several new businesses and implemented a large-scale outsourcing plan estimated to be saving Virgin on the order of $40 million per year.
Discover Financial Services
Since 1998, Diane Offereins has been CTO and executive vice president at Discover, where she oversees systems that support the 50-million-cardholder
Discover Card Services and the Discover Network, which serves more than 4,100 merchants.
Since 2006, she is also in charge of the PULSE network for electronic funds transfer and ATM services.
Tim Stanley is CIO and senior vice president of Innovation, Gaming & Technology for Harrah’s Entertainment. Managing Harrah’s global IT operation is just the cornerstone of Stanley’s job: He’s also in charge of Harrah’s gaming operations worldwide and heads teams that explore new business, next-gen gaming and other competitive applications of technology.
As group vice president and CIO of General Motors since 1996, Ralph Szygenda is responsible for global information technology strategy and plays a leadership role in GM’s business process transformation. Under his watch, $12 billion in cost was taken out of IT, and all applications and tools were standardized. Prior to joining GM, Szygenda was with Texas Instruments and Bell Atlantic.