Why Employees Need Better Automation Tools

By Dennis McCafferty  |  Posted 2016-04-12 Email

IT does a good job overall of supplying the business with solutions and incorporating policies that support productivity, but there's still room for improvement, according to a recent survey from Samanage. The accompanying "State of Work Survey Results" report reveals that far too many workers spend significant portions of their day completing manual tasks that they feel should be automated. Only a slim margin believes that company-supplied applications are a prime contributor to workplace productivity. Despite previously reported misgivings about shadow IT, most of the professionals said they won't download an app without approval from the tech department or their manager. However, if IT fails to respond to their automation needs, these professionals may rethink their position. "Workers want change in the workplace," said Randy Drawas, chief marketing officer at Samanage. "IT policies and access to smarter technology not only allow for automation of non-essential tasks, but for individual improvement in productivity. … In order to create a better work life, organizations need to adopt modern technologies that allow them to streamline their internal operations and provide collaborative, easy-to-use technologies that enable employees to spend more time on meaningful and impactful tasks, and far less time on the repetitive and mundane." More than 2,930 U.S. employees took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.

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