Why Are Companies' IT Transformations Lagging?
The challenges of migrating to a digital business and IT framework are daunting. Today's fast-moving environment requires new information technology systems, different thinking and entirely new skills. A recently released report from Dimension Data and the Business Performance Innovation (BPI) Network, "Crossing the Transformation Divide: What Frontline IT Workers Need to Make the Leap," indicates that organizations are largely falling short of the desired mark, and many are close to failing, according to IT workers. Of course, all of this is significant news because IT transformation is increasingly a critical factor in determining whether organizations reach key business goals and achieve a competitive advantage. "Technology-led business innovation is now a critical competitive factor in every sector of the global economy," said Donovan Neale-May, executive director at the BPI Network. "But … most companies lack the people, processes and investments to make transformation a reality." Among the most pressing concerns for the 200 IT workers surveyed? A chronic shortage of essential skills, an inability to adapt to rapidly changing conditions and slow progress down the road of transformation.