What Worries IT Organizations the Most?
IT employees and leaders have a lot to worry about these days, according to a recent survey from NetEnrich. For starters, they're spending too much money on technology that either doesn't get used or fails to deliver on its promises, findings show. They devote too many hours to "keeping the lights on" rather than innovating. And the increase of tech acquisition decisions being made outside of the IT department (shadow IT) elevates existing risks about cyber-security and business app performance. Meanwhile, tech departments are still struggling with a lack of available talent to support agility and business advances. "Corporate IT departments are in a real bind," said Raju Chekuri, CEO at NetEnrich. "On one hand, demand for the services they provide has never been greater. On the other hand, they're spread thin due to a lack of skilled, available resources. … The result is poor oversight of existing projects, fewer new projects and more shadow IT. What's needed are tools and teams … that automate infrastructure management, while freeing up internal teams to be proactive in their support of business users." An estimated 200 IT executives at large and midsize companies took part in the research.