What Future-Ready IT Departments Do Differently
Does your IT organization merely serve present-day needs because the staff and leaders are too busy keeping up with current demands to even think about tomorrow? Or does the team and management effectively anticipate future business shifts, and then develop winning strategies with business leaders to take advantage of those changes? Thanks to a recent survey from Dell and IDC, you can assess where your IT team fits in these scenarios. The accompanying report, "The Future-Ready Enterprise," focuses primarily on organizations that are described as either "Future Creators" or "Current Focused." Future Creators excel when it comes to converged infrastructure, the cloud, big data analytics (BDA) and other forward-thinking IT organizational practices. In contrast, Current Focused companies lag behind in these categories. Given their superior standing with these tech capabilities, it isn't surprising that IT organizations in Future Creators companies are better at supporting business needs, which results in higher customer satisfaction, increased revenue and greater employee productivity. "Future readiness is an ongoing journey," according to the report. "No matter where one's organization is today, taking the next step will deliver significant and immediate IT and business benefits. … An effective IT organization that can work closely with lines of business is critical to becoming a truly future-ready enterprise." Nearly 2,530 global senior and executive-level managers in IT and lines of business took part in the research.