IT Increases Budget for Quality Assurance, Testing
Organizations are investing a greater percentage of the overall IT budget in quality assurance (QA) and testing, according to a recent survey from Capgemini. Published in conjunction with HP, the accompanying "World Quality Report" reveals that this trend is directly benefiting innovation, as most of the spending is funding new development work rather than maintenance needs. This means tech departments have more resources to pursue advances in cloud, mobility, big data/analytics and social media initiatives. "Testing is becoming ever more business-critical to IT organizations, [which are] faced with external market forces that drive digital transformation," says Govind Muthukrishnan, senior vice president and testing global service line leader at the Capgemini Group. "These market forces include changes in customer behavior, heightened global competition, the need to provide an all-channel experience, rapid adoption of social media channels, increased data volumes, and the advancement of technologies such as cloud and mobile. Testing organizations are increasingly focused on taking advantage of these new market dynamics to deliver tangible business value in the shortest time possible, while optimizing testing costs." More than 1,540 global CIOs, IT directors and testing leaders took part in the research.