How to Manage a Superstar Without Losing Your Mind
As reported by Baseline numerous times, the competition to hire top tech talent is getting brutal. But if you do end up landing that special performer—as a manager, team leader, analyst, developer or programmer—you may face challenges that seldom come up with the majority of workers. And, be warned, the challenges may try your patience—and your sanity. Hotshot tech professionals are often very aware that they're much more skilled than the rest of the staff, and they may eventually conclude that they'd rather "do their own thing" than work as part of a team. They may even challenge your authority and be convinced that they can do your job better than you can. Even if a superstar has a team-oriented attitude, he or she might jump ship after a short time if a sweeter offer came along. In a section of the recent book, The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems (Jossey-Bass/available now), author Bruce Tulgan provides insights and best practices for supervising, engaging and retaining top-notch employees. What's important, he writes, is to demonstrate a sincere regard for a superstar's capabilities and value, while working together on an extended plan for his or her future success. Tulgan is founder of Rainmaker Thinking, a management training firm. The following takeaways about managing a superstar are adapted from his book and should help you deal with the challenges you're sure to face.