How to Fix Troubled Work Teams
Does your team's performance resemble the four-time Super Bowl champion Pittsburgh Steelers of the 1970s? Or is it falling flat on its face, like the winless 2008 Detroit Lions? If your staff has more in common with the Lions, it's time to "coach up" your team. Fortunately, a section of the recent book Contagious Culture: Show Up, Set the Tone, and Intentionally Create an Organization that Thrives (McGraw-Hill Education/available in November) offers an abundance of best practices to turn subpar team performance around. In offering a step-by-step solutions guide, author Anese Cavanaugh weighs in on the strategic, execution and culture traps that even strong teams can encounter—along with ways to counter these roadblocks. To illustrate, we've adapted the following five "troubled team signs" and specific solutions from the book. The trouble signs have become common problem areas for many companies. Each one can be overcome, but only if you and other team leaders take the initiative to identify the issues and address them head-on. Cavanaugh is a corporate leadership advisor and consultant.