How Tech Availability Gaps Hurt Business
The vast majority of IT decision-makers admit that their users have suffered from a technology availability gap, according to a recent survey from Veeam Software. The "2016 Veeam Availability Report: How to Close a Widening Availability Gap" defines these gaps as gulfs between what users require and what IT can deliver. Most survey respondents said that, in light of the expanding international business environment, their users are requesting uninterrupted global access to IT services. To respond, tech leaders are increasing service-level requirements to minimize app downtime and guarantee access to data. However, downtime issues remain prevalent. "Organizations must stop the increase in the number and length of unplanned downtime incidents if they wish to avoid the risk of suffering a significant setback," according to the report. "With the increasing proportion of mission-critical workloads, the risks can only increase as it becomes more likely that downtime will have an impact upon these critical workloads. … For enterprises to continue to compete, attract the best talent and succeed, they must embrace innovative availability solutions. If they do not, the consequences could be significant." A total of 1,140 senior global IT decision-makers took part in the research.