Business and IT: A Dysfunctional Relationship

Business and IT: A Dysfunctional Relationship

Business and IT: A Dysfunctional Relationship

Dysfunction Junction, Part I
34% of business respondents say their relationship with IT is combative, distrustful or siloed.

The relationship between IT and business departments has become fractured, resulting in a lack of meaningful innovation among companies, according to a recent survey from CA Technologies. Findings reveal an atmosphere of distrust and even confrontation within this relationship. Additionally, the potential for innovation is diminished due to a lack of funding for this purpose. Indeed, decision-makers continue to devote the vast majority of the tech spend to "keeping the lights on" by maintaining current systems, the survey shows. "IT is at a critical point where it must determine how to remove inefficiencies to deliver business-critical projects with speed and agility," says Andi Mann, vice president over strategic solutions for CA. "Formalizing, measuring and rewarding innovation are important first steps to deriving true business value, to create confidence for IT to take the reins on innovation." An estimated 800 global business and IT executives took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.
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