Are Organizations Ready for Digital Workflows?

By Samuel Greengard  |  Posted 2016-04-29 Email

Since the introduction of the personal computer decades ago, pundits and technophiles have tirelessly and endlessly predicted the arrival of the paperless office. Ironically, computer technology has mostly led to more paper, more ink and, in many cases, greater challenges involved in bridging the physical and virtual worlds. However, according to a new report from Xerox, "Digitization of Work," the business world is on the cusp of major change, and it's largely due to more mature and robust digital tools and cloud computing. The report examined the views of 600 technology decision-makers and influencers from North America and Western Europe on the following issues: how organizations are performing in adopting digital processes, what constitutes a leader and a laggard, and what's required to update and improve an enterprise digital transformation strategy and prepare it for the future. Unfortunately, the research found that many organizations aren't adequately prepared for this revolution in digital workflows. It advises organizations to look for ways to digitize and re-engineer processes through automation. Here are some of the key findings of the report.

Samuel Greengard writes about business and technology for Baseline, CIO Insight and other publications. His most recent book is The Internet of Things (MIT Press, 2015).

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