dcsimg
 
 
 
 
 
 

12 Ways to Practice Wiki Management

 
 
By Dennis McCafferty  |  Posted 2013-12-04
 
 
 
 
 
 
 
 
 
  • Previous
    Lead From the Outside In
    Next

    Lead From the Outside In

    Work is no longer about pleasing the boss: Customers are the boss. So let their insights and feedback determine your direction.
 

Have you ever heard a work colleague say, "I'll Wiki that …"? While occasionally taken to task for a lack of accuracy or an ill-advised contribution, Wikipedia has emerged as a dynamic information source that's the direct outcome of a massive collaborative effort. But the site's root word, "Wiki," extends far beyond that of an online encyclopedia. It's actually a Hawaiian term that refers to taking quick action to produce immediate, effective results. In a broader context for today's organization, it also speaks to the great influence of the Internet, social media and other technologies involved with collaboration. In the book, Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World (Amacom/available now), author Rod Collins describes this phenomenon as "a tipping point in the evolution of business organizations." To illustrate his statement, Collins offers the following Wiki-inspired best practices for work teams. They encourage minimal hierarchies, customer-centric dedication, unconventional processes and, of course, a collaborative culture. Collins is director of innovation at Optimity Advisors, a business management consulting firm.

 
 
 
 
 
Dennis McCafferty is a freelance writer for Baseline Magazine.
 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
eWeek eWeek

Have the latest technology news and resources emailed to you everyday.

By submitting your information, you agree that baselinemag.com may send you Baselinemag offers via email, phone and text message, as well as email offers about other products and services that Baselinemag believes may be of interest to you. Baselinemag will process your information in accordance with the Quinstreet Privacy Policy.

Click for a full list of Newsletterssubmit