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How to Mitigate Software Compliance Risks

Audits used to be done because of whistleblowers or suspicious licensing behaviors. Now, most software providers do audits as part of their business practices. Read More >

 
 

Go Beyond Defense-in-Depth for Resilient Security

While defense-in-depth is a good concept for thinking about security, companies should focus on building a more resilient network to better protect their assets. Read More >

 
 

IT Can Help Project Teams Be More Collaborative

A significant share of business professionals are frustrated by poor collaborative experiences, according to a recent survey from Projectplace. Duplicated efforts present a constant problem for workers, and the global nature of project teams often leads to a lack of access to some members. Such counterproductive dynamics result in a considerable amount of wasted time during the week, as well as... Read More >

 
 

Top Ten Tech Leaders, Influencers and Visionaries

In the "old days"—about 10 years ago—the world's most influential technology leaders blazed new paths in software and hardware design with respect to traditional computers, laptops and smartphones. But with disruptive technologies emerging at a rapid pace, top technology visionaries are pursuing a more eclectic range of products and innovations, including wearable tech, virtual... Read More >

 
 

Tools That Can Help You Create a Customer Culture

While four out of five companies claim that their customer support is "superior," only 8 percent of consumers agree. For organizations that can't deliver on expectations, the fallout is severe: Unhappy shoppers typically will share their experience with nine to 15 people, and it takes 12 positive interactions to make up for one unresolved negative one. Meanwhile, businesses lose $289 per year for... Read More >

 
 
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