IT Management Archives


Big Data Plays a Big Role in Fraud Detection

With fraud incidents posing significant threats to organizations, a growing number of executives are realizing that big data can greatly help to improve their detection and prevention efforts. However, relatively few companies are effectively deploying what are called forensic data analytics (FDA) technology tools, according to a recent survey from EY (formerly known as Ernst and Young). In... Read More >


Mobility Offers New Customer-Service Opportunities

A growing number of consumers are very receptive to the idea of pursuing customer service issues via mobile apps, according to a recent survey from Contact Solutions. However, the vast majority of customers continue to follow up on problems they have with products and services the old-fashioned way: with a phone call. This represents an unfulfilled opportunity for companies when you consider how... Read More >


BYOD Increases Productivity and Job Satisfaction

Mobile device management enables the staff at the Australian National Audit Office to run BlackBerry apps and tools on any mobile device they bring to work. Read More >


New Ransomware Is as Dangerous as CryptoLocker

A new wave of ransomware presents serious security risks to business and demonstrates growing sophistication among organized crime syndicates on the Internet. Read More >


Hosted Private Cloud Adoption Grows Worldwide

The adoption of hosted private clouds is expanding worldwide, according to a recent survey conducted by 451 Research and sponsored by Microsoft. The accompanying report, "Hosting and Cloud Study 2014: Hosting and Cloud Go Mainstream," reveals that cloud migration is well under way, and a large percentage of overall IT applications and other resources will be maintained in the cloud within two... Read More >


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