Tech Issues Contribute to Employee Unhappiness

By Dennis McCafferty  |  Posted 2017-05-18 Email

A significant segment of professionals are either unhappy or only somewhat happy at work, according to a recent survey from Teem. The resulting "2016 Employee Happiness" report reveals that technology-related issues are causing a lot of the disengagement. Many professionals, for example, said they aren't getting the training required to work with new tech tools. They also feel that a part of their current workload could be automated. As for the technologies they'd like to see in their organization, artificial intelligence (AI) solutions top the list, followed by digital assistants. Given this, the IT organization should work closely with business leaders to ensure employees have the technologies they need to do their job—and are effectively trained on how to use them. "New technologies are rapidly overhauling everything about how we work," said Shaun Ritchie, CEO and co-founder of Teem. "Business must remain flexible to keep pace. … Employees associate these tools with happiness, and, by extension, productivity. [They also value] having proper equipment, usage guidelines and training to avoid burnout." An estimated 1,300 U.S. professionals took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.

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