Intelligence

Service Management Is a Top Priority for IT Technology leaders consider IT service management (ITSM), which aligns the delivery of IT services with the needs of the business, as a greater priority than cloud and virtualization initiatives, according to a recent survey from Cherwell Software....
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Is Your Company Ready for a Retirement Tsunami? The problem with the coming wave of retirements is not just the loss of technical expertise. It's also the loss of those employees' subject-matter knowledge.
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Don't Make These Job Interview Blunders Nearly everyone has made an honest mistake while meeting with a potential employer, but we're fairly certain that you've never committed any of the following job interview gaffes. They were compiled from a recent OfficeTeam survey of more than 600...
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On-Call Tech Teams Are Fatigued and Stressed On-call IT teams are responding to an average of more than 7,700 alerts from users a year, and almost a quarter of these alerts are false alarms, according to a recent survey from VictorOps. The time spent on addressing the false alarms comes out to...
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Get Ready for the Next Generation of Search Tech Humans are creating enough data to fill 100 billion iPads (32 GB) every year. This means there's an overwhelming amount of information out there, and we're increasingly dependent on advances in search technologies to find what we seek. While the...
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The Good, Bad and Ugly of Office Holiday Parties With December upon us, do you look forward to winter holiday celebrations at work—or do you dread them? If you're like many employees, you may feel a little bit of both. A number of companies sponsor gatherings that create scheduling conflicts...
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IT Worker Confidence Hits Historic High The Randstad Technologies Employee Confidence Index has reached its highest level in the index's nine-year history, according to the company. The optimism is driven by a generally high level of confidence in the economy, employment security and the...
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What Makes Workers Happy? If given a choice, U.S. employees would work in a private office rather than a cubicle, according to a recent survey from Coldwell Banker Commercial Affiliates. The report focuses on various workplace design preferences, as well as general...
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What Are IT Professionals' Biggest Frustrations? So what really bothers you at work? If you're like many tech professionals, you're more likely to get frustrated over a lack of career growth and skills development than compensation, according to a recent survey from Robert Half Technology. IT...
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Ten Golden Rules of Leadership From Real Legends Wouldn't it be great if we could learn from ancient legends such as Plato, Aristotle and Sophocles? Obviously, they have nothing to teach us about software code, the cloud or data analytics, but they certainly would inspire lively discussions about...
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