How Smart Technology Will Shake Up the Workplace

By Dennis McCafferty  |  Posted 2016-04-08 Email

Anticipating that innovative smart technologies will significantly increase companies' revenues over the next five years, the vast majority of organizations are adopting these solutions, according to a recent survey from Avanade. While its potential impact on ROI is astonishing, smart tech also promises to profoundly transform workplace cultures and staffing strategies, findings reveal. For example, a sizable share of companies will likely reorganize in the near future due to the growing presence of smart tech, and a significant number of jobs will have to be "repurposed." Speaking to the latter, with machines picking up mundane tasks that employees now perform, hirers will seek job candidates who can demonstrate superior problem-solving and critical/analytical thinking skills. "Smart machines clearly offer benefits to the enterprise," according to the report, "including the opportunity to increase revenues, optimize efficiencies and better serve their customers in a digital world. … With more smart machines working in the enterprise, people are freed up to concentrate on critical business issues and innovation; to decide on which course of action artificial intelligence should take in certain instances; or even to override decisions made by machines." An estimated 500 global C-level business unit leaders and IT decision-makers took part in the research.

Dennis McCafferty is a freelance writer for Baseline Magazine.

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