Innovation Archives


Why Developing Wearable and IoT Apps Is a Struggle

With mobile app developers and design staffers now working on multiple products at the same time, these professionals view the growing demand for wearable tech and connected device apps as a top current or future challenge, according to a recent survey from Kony. The resulting report, "Wearables and Connected Devices: The Next Frontier in Cross-Platform Mobile Development," indicates that the... Read More >


Macy's Mobile App Offers Self-Serve Options

The 'Macy's on Call' mobile app lets customers use natural-language queries to locate products and services in its stores without the help of a sales clerk. Read More >


Adding Mobile & IoT to Customer Service Platforms

A significant number of CIOs are adding mobile and internet of things capabilities to their customer service platforms to enable location-based marketing. Read More >


Futuristic Tech Is Getting Real—Fast

We are about to witness technology changes and disruption on a scale that has never before existed, and we're rapidly entering unchartered territory. Read More >


Keeping Up With the Pace of Digital Transformation

It's no secret that digital processes are the key that unlocks competitive advantage and business success. Yet, putting the concept into motion and achieving gains can be elusive. A new report, "Accelerating the Pace and Impact of Digital Transformation," from Harvard Business Review Analytic Services in association with the Genpact Research Institute, offers insights into the state of the... Read More >


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