Social Media Influence On Purchasing Overrated
Social media influence consumer decisions, but not as much you might think—at least not yet. As customers flock to the Internet for research, the most popular sites remain those with advice from established reviewers and experts, according to a survey from the Cone Online Influence Trend Tracker. In other words, we’re more inclined to trust the mainstream media than advice from Aunt Sarah or our BFFs on Facebook. Even so, many companies are all a-twitter (sorry) about investing in social-media consumer analytics. The research suggests that efforts should focus on convincing the real convincers out there, whoever they might be. "The increasing impact of online content on buying decisions cannot be ignored," says Bill Fleishman, president of Cone. "Today's marketers, no matter the product or service, must learn how to sway the conversation by connecting with those who have significant influence over their peers and will champion the brand message." Nearly 1,055 adults took part in the research. To access the survey, click here.