Finance Archives

 
 
 
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Banking Franchise Focuses on Service, Not Servers

BBVA Compass is determined to provide the best possible customer experience, and the IT organization partners with the business to achieve that objective. Read More >

 
 

New CMS Revamps and Enhances Content Delivery

Fitch Ratings' new content management system helps the company meet its immediate business needs and also respond rapidly to future business requests. Read More >

 
 

Using Advanced Tech to Measure Customer Experience

Companies that can differentiate themselves will be the ones that can derive value and drive customer engagement based on data analysis of emotional responses. Read More >

 
 

Banking on Big Data and Analytics

Banks are increasingly embracing big data and analytics, serving as a bellwether for consumer-facing industries eager to create a single view of each customer. Read More >

 
 

Tech Hot Spots Fire Up the Financial Industry

Three key areas govern information technology spending in the financial sector: regulation, customer intimacy/experience/loyalty and cost reduction. Read More >

 
 
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