Salesforce.com and Google Crank Up Office Application Market
By John Pallatto | Posted 2008-04-14Salesforce for Google Apps will provide closer integration between Google Apps and the on-demand customer relationship management applications.
Salesforce.com and Google have extended their ongoing relationship to enable
tighter integration between Google Apps and Salesforce on-demand customer
relationship management software. The new online service, called Salesforce for Google Apps, allows current
Salesforce customers to directly work with the Gmail, Google Talk, Google
Calendar, and the Google Docs spreadsheet, presentations and word processing
applications from within the Salesforce.com platform.
Salesforce.com’s 1 million paying subscribers will gain
immediate access to Salesforce for Google Apps free of charge, company
officials said. The millions of current Google Apps customers will also be able
to access Salesforce for Google Apps, opening up a huge new market for
Salesforce.com. This summer, Salesforce.com will release a related product called Salesforce
for Google Apps Supported, which provides telephone end-user support, unified
billing and provisioning, enhanced platform APIs, additional third-party
applications, and what it calls “advanced Google Apps functionality.” This
product will cost $10 per user per month.
Salesforce for Google Apps is not just a hot button interface between
Salesforce and Google apps, but an integrated product jointly developed by
Salesforce and Google, company officials said. Read the full article at eWEEK.
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John Pallatto is eWEEK.com's Enterprise Applications Center editor. His near 30 years of experience as a professional journalist began as a member of the founding staff of PC Week in March 1984. Pallatto was PC Week's West Coast bureau chief, a senior editor at Ziff Davis' Internet Computing magazine and the West Coast bureau chief at Internet World magazine.







