Recovery Timeline

By Edward Cone  |  Posted 2001-10-29 Email Print this article Print

Cantor Fitzgerald and its electronic trading subsidiary eSpeed lost 700 employees, including 180 members of technology staff. The response of those still on the job: Restore service to customers in less than two days.

8:30 am Decide to take day off after fishing trip canceled.

8:47 am The north tower of the World Trade Center is hit by airplane. Data center could be affected.

8:50 am Receive call from Jim Coffey, manager of enterprise systems group. He's on his way to Rochelle Park, N.J., mirror site.

8:51 am Call London office over tie-line connection on 103rd floor of the trade center. Communications to data center still live.

9:03 am The south tower is hit by another airplane.

9:50 am The south tower collapses.

10:29 am North tower collapses; connection to London and data center is lost.

11:00 am An emergency team of IT staff is dispatched to Rochelle Park to assess the situation. A virtual private network connection to Rochelle Park data center established. Cable-modem service, cell phones, land lines used to direct restoration operations.

12:00 pm First milestones for bringing eSpeed back on line are set. Search for missing technology staff members continues.

Senior Writer and author of the Know It All blog

Ed Cone has worked as a contributing editor at Wired, a staff writer at Forbes, a senior writer for Ziff Davis with Baseline and Interactive Week, and as a freelancer based in Paris and then North Carolina for a wide variety of magazines and papers including the International Herald Tribune, Texas Monthly, and Playboy. He writes an opinion column in his hometown paper, the Greensboro News & Record, and publishes the semi-popular weblog. He lives in North Carolina with his wife, Lisa, two kids, and a dog.

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