Teams Face Document Management BottlenecksBy Dennis McCafferty | Posted 2012-09-24 Email Print
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More than nine out of 10 of all contracts, proposals and other business documents require teamwork, but work groups face considerable bottlenecks when trying to collaborate on these tasks, according to a recent survey from KnowledgeTree. Specifically, they're overwhelmed by the wealth of emailed revisions, comments and other "behind the curtain" content that must be tracked and processed. (And don’t forget the task of wading through a sea of typos, faulty references and stream-of-consciousness comments dashed off by the boss.) "Document management is a challenge for all businesses," says Daniel Chalef, KnowledgeTree CEO. "This new data reveals that email adds unnecessary obstacles that impair productivity and affect the bottom line. Real-time co-authoring and collaboration tools bring a structured approach to document management." KnowledgeTree is a provider of document-focused cloud-based solutions. An estimated 1,400 global business users took part in the research.