Workers Are Fed Up With Unproductive Doc Searches
Do you ever get the feeling that you spend too much time hunting for e-documents and files instead of working on them—that a good part of your day amounts to a digital search party? In the age of the knowledge worker, it's essential to swiftly access documents and other types of information. But a combination of unproductive queries—along with the added complexities of doing so while working remotely—continues to increase frustration levels, according to a recent survey from SearchYourCloud. "You search the desktop, then open up a word processor app while still not finding a document," says Simon Bain, CEO of SearchYourCloud. "You then search for the template to use, or the 'file open' button. All of this is second nature. But what happens when you can't find the document you need? It is the same feeling as if you had lost a set of keys. But there is a difference: Search apps on the desktop or mobile device do not remember where you last had that file, and that is adding to lost productivity in the workplace." The findings also reveal that mobile professionals routinely require e-documents that are stored in their workspace computers, but they often can't access anything from their smartphones and tablets due to IT security policies. More than 300 workers from the United States and the United Kingdom took part in the research.