Office Depot Base CaseBy David F. Carr | Posted 2001-12-10 Email Print
For years, Office Depot has built reusable software components. The strategy paid off in a profitable Web site. But the real benefits are still to come.
Office Depot Base Case
Headquarters: Delray Beach, Fla.
Business: Retail sales of office supplies
Chief Information Officer: William Seltzer (retiring this month)
Financials Jan.-Sept. 2001: $8.4 billion in revenue, $161 million net income, 5.8% net profit margin
Challenge: Retain more customers by improving digital shopping experience