| APPLICATION | PRODUCT | SUPPLIER |
| Pre-Katrina |
| Voice-over-Internet Protocol phone system | Cisco network switches and VoIP phones | Cisco Systems |
| Financial management | Great Plains Financials | Microsoft |
| Building permit management | Accela Land Management | Accela |
| Web portal and content management system | Custom solution developed with Microsoft .NET technologies | Imagine Software (functioning as the city’s project management office) |
| Geographic Information System | ArcGIS | ESRI |
| Mesh network,wireless broadband | Tropos MetroMesh, Motorola Canopy | Tropos Networks, Motorola |
| Surveillance cameras for police, homeland security | | Sony | |
| During Katrina Crisis |
| Improvised emergency phone system | Vonage VoIP service,Linksys routers | Vonage,Cisco Systems |
| Field-transportable satellite communications and Wi-Fi networking unit | Unisys Mobile CommHub (incorporates the Cisco 3200 Mobile Access Router) | Unisys |
| Post-Katrina |
| Ruggedized laptops | Panasonic Toughbook | Panasonic |
| Property inspections | Accela Land Management (expanded and customized version) | Accela |
| Web-based property damage assessment reports | Custom developed,incorporating data from Accela applications, GIS mapping and other city databases | Imagine Software |
