July 2004 Online Extras

PLANNER: Calculating costs of outfitting a retail store.
Fill out this spreadsheet to determine what your infrastructure and operations costs will be for your next shop.

Software that measures application performance doesn’t live up to the most spectacular promises of vendors—and it’s harder to set up than most customers realize. But these tools can be the difference between a simple system slowdown and disaster.

Be sure to check out our Dossiers on three vendors offering application performance management:

• BMC Software (“Sweating the Big Stuff”)
• Computer Associates (“Scandal? What Scandal?”), and
• Mercury Interactive (“The 98% Solution”).

Internet protocol telephony isn’t right for every company. Is your organization ready to ring up savings?

(p.88)
This Calculator (Tool: The Cost of Automated Upgrades) will help you figure out just how much automated software upgrades will set you back.


NOTE:This tool is currently under construction. Please check back soon and download the tool.

Calculating Costs: Utilities Not an Automatic Buy

(p.90)

This Calculator (Tool: When to Tolerate Rogues) will help you figure out the extent of your rogue spending.


NOTE:This tool is currently under construction. Please check back soon and download the tool.