UNICCO Base Case

By Elizabeth Bennett  |  Posted 2007-02-28 Email Print this article Print
 
 
 
 
 
 
 

WEBINAR: On-demand webcast

Next-Generation Applications Require the Power and Performance of Next-Generation Workstations REGISTER >

Companies retaining UNICCO to clean offices, maintain heavy machinery and landscape grounds can schedule and track jobs and monitor work quality—all without picking up the phone.

UNICCO Base Case

Headquarters:
275 Grove St.,
Newton, MA 02466
Phone: (617) 527-5222
Business: Facilities maintenance
Chief Information Officer: Jeff Peterson
Revenue in 2006: $713 million (privately held; no other details available).
Challenge: Establish a corporate portal for employees and clients by integrating disparate software applications and developing custom applications where necessary.

Baseline Goals:

  • Reduce cost per user, from $1,065 in 2004 to $65 in 2008.
  • Reduce technology spending as a percentage of revenue, from 0.7% in 2006 to 0.6% in 2007.
  • Implement 10 customer dashboards by fall 2007.


<1234
 
 
 
 
Senior Writer
Elizabeth has been writing and reporting at Baselinesince its inaugural issue. Most recently, Liz helped Fortune 500 companies with their online strategies as a customer experience analyst at Creative Good. Prior to that, she worked in the organization practice at McKinsey & Co. She holds a B.A. from Vassar College.
 
 
 
 
 



















 
 
 
 
 
 

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters