CRM

Subscribe Archives >
 

Dallas Art Museum Charts a Digital Future

3 weeks ago | by Samuel Greengard

The Dallas Museum of Art draws on social media and analytics to boost attendance, strengthen relationships with visitors and redefine the museum's operation. Read More

 
 
 
 
 
 

LATEST STORIES

  • Good Customer Service Rules the Online Experience
     
    Businesses are constantly attempting to solve the riddle of how to make the online shopping experience better for their customers—and more profitable for them. Fortunately, a recent survey from LivePerson indicates that this isn't exactly...
     
    READ MORE
     
  • Firms Scramble to Improve the Customer Experience
     
    In the social media age, organizations are gaining an increasing awareness of and appreciation for the importance of their customers. As a result, these businesses are pursuing newer and better tech tools to understand consumer preferences and...
     
    READ MORE
     
  • Ten Ways to Disarm Angry Customers
     
    In this age in which so many people post virtually everything about their experiences on social media, good customer service matters more than ever. After all, research indicates that customers are five times more likely to share a bad experience...
     
    READ MORE
     
  • Six Tips to Increase Customer Loyalty
     
    To support customer needs 24 hours a day, your IT team must work closely with your customer service representatives.
     
    READ MORE
     
  • Ten Ways to Build a Customer Culture
     
    Selling products is about more than just the products themselves. Companies that constantly land and keep customers cultivate a culture of service excellence that's practiced organizationwide. The book Uplifting Service: The Proven Path to...
     
    READ MORE
     
 
 
 
 
 

CRM Archives >

 
 
Manage your Newsletters: Login   Register My Newsletters