Management Wants Better Cloud Performance

Management Wants Better Cloud Performance

Management Wants Better Cloud Performance

Sticker Shock  79% of IT decision-makers are concerned about the hidden cost of cloud services for their applications.

Business deployment of cloud computing solutions has transitioned from the experimental to the "show me" stage, according to a survey conducted by Research in Action for Compuware. Findings reveal that IT decision-makers—technology and business managers and executives—are scrutinizing cloud deployments in an effort to eliminate poor end-user experiences due to performance bottlenecks. They're also concerned about the cloud having a negative impact on the enterprise's revenue and reputation due to these and other cloud-related issues. "With cloud adoption topping the list of priorities, companies are clearly seeing a benefit to the agility, flexibility and time-to-value that cloud services can deliver," says Bernd Greifeneder, CTO of Compuware's APM business unit. "But [IT decision-makers] are right to carefully consider the impact cloud and third-party services can have on the end-user experience. The dynamic and remote characteristics of cloud-based applications require a new, smart and automatic approach for deep, proactive monitoring that not only identifies end-user experience problems, but also provides deep diagnostics for problem resolution." Nearly 470 global IT decision-makers took part in the research.


Dennis McCafferty is a contributing writer for Baseline.

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