Why IT Employees Embrace Tech Automation
While automation and artificial intelligence (AI) sometimes cause a backlash because of the fear that they will replace IT workers, the vast majority of tech professionals express favorable sentiments about these technologies, according to a recent survey from arago. Most of the tech employees said automation frees up their time to focus on more impact-making projects, such as technology modernization and the planning and strategizing of future IT acquisitions. Organizations are already automating functions related to custom script generation and solution deployment, and this helps tech teams pursue more challenging initiatives that enhance intellectual stimulation and other engagement drivers. In other words, only a small minority of the survey respondents view AI and automation as employment threats. "IT pros know that smart automation technology frees up their time, reduces the need for menial tasks, and allows them to concentrate on innovative endeavors that are much more strategic to their employers and their own future," said Christian Boos, CEO for arago. "That [contests] the common narrative stating that IT pros find smart automation a threat to their jobs, and that they are afraid of a machine takeover. … The reality is quite the opposite." Nearly 195 IT pros took part in the research, which was conducted by Spiceworks.