Remote Workers Lack Adequate Tech Resources
Telecommuting continues to be a key recruitment tool and employee morale booster, but, in many organizations, remote workers lack the IT resources they need to do their jobs effectively, according to a recent survey from Staples Advantage, the business-to-business division of Staples. These necessary resources include desktop systems, mobile devices, fast and reliable connectivity, and security and continuity training. The majority of employees surveyed said that the availability of telecommuting plays a significant role in whether they decide to join a company. However, many employees who are allowed to work remotely are running into technology issues that create counterproductive logjams. "When a few companies recently banned telecommuting, it sparked a debate on the benefits of such programs," says Paul Mullen, vice president of technology solutions for Staples Advantage. "Our survey clearly shows the benefits. Not only does telecommuting lead to a happier workforce, it's also a critical benefit to have from a recruiting standpoint. Employers who are flexible and support their staff with the tools they need to telecommute have a definite recruiting advantage." More than 135 company decision-makers and approximately 175 office workers in the United States and Canada took part in the research.