How Automation Can Boost Employee Performance

By Dennis McCafferty
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    How Automation Can Boost Employee Performance

    How Automation Can Boost Employee Performance

    Employees spend a big part of their workday doing mundane tasks. Find out how they'd increase the value of their contributions through IT-enabled automation.

The majority of professionals and business leaders feel that parts of their job could be automated—a move that would significantly reduce the burden of mundane tasks that don't address core role functions, according to a recent survey from WorkMarket. The resulting report, "2020 In(Sight) Report: What AI and Automation Really Mean For Work," reveals that the majority of employees believe automation would save at least an hour of their time during the work day. With this, they'd direct more of their energies to perfecting the quality of other projects, while finding ways to better serve customers. What's more, business leaders believe that workforce automation would be relatively easy to implement. Given the advantages, many organizations are already making this transition. "Automation stands ready to free human workers from tedious non-core tasks so they can focus on what they're most passionate about, and what delivers the most value," according to the report. "While the narrative around automation has suggested that only the most junior employees will see their jobs impacted by automation, there is as much (or more) opportunity for automation in the executive ranks. The most senior business leaders report wasting more hours on non-core tasks like expense reporting—exactly the same kinds of tasks that are ripe for automation. … While AI is still in its infancy with regard to work, more than half of business leaders expect to implement work automation in the coming years." A total of 200 business leaders and 202 employees took part in the research, which was conducted by KRC Research.

This article was originally published on 2017-07-27
Dennis McCafferty is a freelance writer for Baseline Magazine.
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