Do your team members have difficulty asserting themselves? Are you spending more time talking about the way things should be than actually making things happen? Lack of confidence holds teams back as often as lack of talent or desire, but it doesn’t have to be this way. In the book, Stepping Up: How Taking Responsibility Changes Everything (Berrett-Koehler/Available in January), author John Izzo says workers must view themselves as agents of change. “People need to take initiative and not act like the victim,” Izzo writes. “People who are not viewed as complainers but as constructive irritants will not only advance, but will cause a ripple effect of more people who are willing to step up.” Izzo is an author and speaker who has advised more than 500 companies, including IBM, HP, McDonald’s and the Mayo Clinic. For more about the book,
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