Top Projects: Project Snafu News
A year and a half after mistakenly selling consumer info to criminals, the data broker says it has put in dozens of new policies and procedures to make sure such a security breach doesn't happen again.
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Snafu at the discount airline: A "preplanned outage" to update its reservations and check-in systems turned into an all-day unplanned outage, delaying flights.
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Lake County, Ohio, placed 5,600 automated phone calls to residents in the wee hours about a rabies-vaccine program. Here's what you can learn from the gaffe.
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California's Employment Development Department mailed forms with private data on 63,000 individuals to the wrong addresses because of a database glitch. What can you learn from this problem?
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Computer snafus and general confusion over a new drug benefit plan are causing major headaches for senior citizens.