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Projects: Customer Service

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Technology strategy to understand and anticipate the needs of the current and potential customer base a company has.

  Date Title
  03-08-07  5 Tips for Deploying On-Demand CRM
  03-08-07  Software as a Service: Handling Customers, Hands-Free
  03-08-07  RightNow Technologies: Aggressive Player
  03-08-07  Salesforce.com: Price Pushback
  03-08-07  Oracle: Stewarding Siebel
  02-28-07  Portal Software: Cleaning Up a Dirty Job
  02-26-07  A Banker's $500,000 Lesson in CRM
  01-07-07  Salesforce.com: When On-Demand Goes Off
  12-15-06  Mid-Market Report: 5 Best Practices in Customer Strategies
  10-02-06  Customer Self-Service: US Airways Eliminates Customer Drag
 
>> Recent Baseline Projects: Customer Service Headlines >>

More Projects: Customer Service Articles
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Total Projects: Customer Service Articles: 164


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