Despite
steep increases in data breaches and malware infections, remote workers around
the world express confidence in Internet security.
What do the
Italians and Germans know about the security of the Internet that the rest of
the world doesn’t? According to a new survey of more than 1,000 Web users in 10
countries, only
Italy and
Germany say the Internet
was less safe in 2007 than it was in 2006.
According to the
annual survey commissioned by Cisco Systems, 56 percent of remote workers using
enterprise PCs to access the Internet say their perception of Internet security
increased in 2007. In 2006, 48 percent said they felt the Internet was safe.
The most significant gains were in the
United States (60 percent),
China (64 percent) and
Brazil (71 percent).
As users’
security perceptions toward the Internet are improving around the world,
security experts say that the volume and severity of security threats is
increasing. In the past year, several security observers and researchers have
released reports that malware writers are using more sophisticated code that’s
harder to detect and eradicate. The volume of detected malware across the
Internet increased 253 percent in 2007, according to Cisco. Likewise, 2007 was
the worst year for data breaches with more than 125 million personal financial
records compromised.
The contradiction
between perception and reality has security experts worried. The survey results
are particularly troubling, since respondents universally agreed that
enterprise security spending would slow this year.
The explanation for
why remote users believe the Internet is safer is two-fold: Enterprises and the
marketplace continue to shift more services and resources to the Internet, and
a misplaced trust that work-issued machines are safer because someone else is
caring for the security.
Consider this:
Most of the survey’s respondents (51 percent) say their work computers are more
secure than their personal PCs, and nearly half (45 percent) believe they are
more vulnerable to malware and hacks when they’re working outside their
corporate perimeter.
At the same time,
enterprises are adopting services such as Saleforce.com and NetSuite for
business intelligence. And consumers are increasingly conditioned to conduct
more of their personal business—banking, bill paying, commerce—via the
Internet.
The number of
remote workers using work PCs for personal e-commerce rose modestly to 43
percent—up 4 percent over 2006. Most say the need to use their work machines at
work for personal use otherwise they’d never have time to get things done.
One-third worldwide say their companies don’t mind their use of work machines
for personal online activities, with the highest responses coming from the
France (52 percent),
the
United Kingdom (43 percent),
Australia (42 percent) and
the
United States (35 percent).
With the
exception of two countries, remote workers’ perceptions of Internet security
increased significantly last year over 2006. Seventeen percent fewer Italians
(46 percent) said the Internet is getting safer for personal and business use,
while 4 percent fewer Germans (43 percent) say the same.
Perceptions
improved the most in
Brazil (up 19 points to
71 percent), the
United States (up 18 points to
60 percent) and
China (up 17 points to
64 percent). The French (72 percent) have the highest perception that the
Internet is safe, while
Japan (42 percent) has
the lowest.