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Saying No To Digital Records

By Dennis McCafferty on 2010-06-25


Most Americans simply aren't ready to have their health records converted to digital formats, according to a new survey from Xerox and Harris Interactive. Top concerns remain security and the potential for these digital files to be corrupted. And many are questioning why such a conversion is even needed. Consider the implications for your own customer information.
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26 percent of adults surveyed say they want their medical records to be converted to digital formats.

18 percent of those surveyed say they have no concerns at all about having their medical records in digital format.

Less than 25 percent of adults surveyed say they feel the switch to digital records is necessary.

26 percent of those surveyed feel patients will benefit from having their health records converted to digital.

79 percent of those concerned cite possible theft of records as their top consideration.

69 percent of those with concerns report reservations about the misuse of this information.

68 percent of people concerned about digital records cite the potential for loss, damage or corruption of data.

Respondents aged 18 to 34 have the most concerns about digital health records getting lost, damaged or containing corrupted data.

16 percent of respondents with health care providers have been approached about converting to digital medical records.

18 percent say they are not at all familiar with the steps required to convert paper health records to digital.

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