Eckerd Base CaseBy Edward Cone | Posted 2003-06-01 Email Print
Modernizing Authentication — What It Takes to Transform Secure Access
Retailing is getting cutthroat. In major metropolitan areas, direct rivals are opening up shop across the street, daring the other to blink and pull up stakes. Among neighborhood pharmacy chains, Eckerd is now in a fight for its life, as Walgreens threate
Headquarters: 8333 Bryan Dairy Road, Largo, FL 33777
Phone: (727) 395-6000
Business: Drug-store chain sells prescription medicines and a variety of retail goods.
Chief Information Officer: Ken Petersen
Financials: $14.6 billion in sales in fiscal 2002, $412 million operating profit, 2.8% operating profit margin.
Challenge: Rebuild information technology department after outsourcing almost all information technology functions while developing major supply chain and pharmacy systems needed to compete with industry leaders.