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Projects: Supply Chain

Sears' New CIO Starts With Lands' End
By Baselinemag
2002-12-01

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Sears' New CIO Starts With Lands' End - ' Garry Kelly, CIO '
( Page 4 of 5 )

Garry Kelly

Chief Information Officer
Sears, Roebuck and Co.

Experience

(most to least recent)

Payless ShoeSource: Sixteen years; ended up as vice president, logistics, information systems and technology

Wilson Sporting Goods: Company Directed information services

Arthur Young & Company: Led management consulting practice in Chicago office

Education

University of Illinois, Bachelor's degree in economics

Questions He Faces

Service Levels: Lands' End answers e-mail within hours. Will Sears do as well?

Cross-selling: Will it proliferate under Kelly or remain as limited as it is now?

Inventory management: Will Sears run out of Lands' End apparel? Also, too many clearance sales on Sears' Web site may signal trouble

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