Garry Kelly must help return the $41 billion department-store retailer to health, while simultaneously digesting a $1.6 billion direct-sales operation.
Chief Information Officer
Sears, Roebuck and Co.
(most to least recent)
Payless ShoeSource: Sixteen years; ended up as vice president, logistics, information systems and technology
Wilson Sporting Goods: Company Directed information services
Arthur Young & Company: Led management consulting practice in Chicago office
University of Illinois, Bachelor's degree in economics
Service Levels: Lands' End answers e-mail within hours. Will Sears do as well?
Cross-selling: Will it proliferate under Kelly or remain as limited as it is now?
Inventory management: Will Sears run out of Lands' End apparel? Also, too many clearance sales on Sears' Web site may signal trouble