Quaker Chemical Base Case

By Baselinemag  |  Posted 2002-05-15 Email Print this article Print

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An online collaboration system is helping Quaker Chemical become more efficient. Now the chemical maker needs to convince all employees to use it.

Quaker Chemical Base Case

Headquarters: One Quaker Park, 901 Hector St., Conshohocken, PA 19428-0809

Phone: (610) 832-4000

Business: Quaker is a worldwide developer and maker of custom-formulated chemical specialty products

Chief Information Officer: Irving "Bubba" Tyler

Recent financials: 2001 revenues of $251 million

Challenge: Using collaborative software to share information as the company asked its salespeople to sell by business line instead of geographic region

Baseline Goals:

  • Get all 1,100 employees using the system within two years
  • Increase the number of searches made on the system by 30% within a year
  • Cut in half the time it takes to do certain accounts-payable processes

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