| Innovate applications and infrastructure |
| Application, Service | Product Used | Supplier |
| Application server | Oracle 11i | Oracle |
Enterprise resource
planning system | Oracle 11i, Financials | Oracle |
Business intelligence/
analysis | Oracle 11i Business Intelligence | Oracle |
Sales performance/
data warehouse | Oracle 9i | Oracle |
| Wide area network routers | NA | Cisco Systems |
| Application servers | Sun Fire enterprise servers | Sun Microsystems |
| Storage | NA | EMC |
| Corporate software systems |
| Application, Service | Product Used | Supplier |
| Accounting | General ledger system based on CICS and DB2 | IBM, McDonald's in-house custom development |
International operations accounting
and management | SunSystems, other in-house and commercial AS/400 applications | Systems Union Group (UK) with custom in-house and contractor development |
| Payroll | Lawson Payroll | Lawson Software |
| Human resources self-service | Authoria HR | Authoria |
| Customer-relationship management | PowerCenter | Astute Solutions |
| Corporate data warehouse | Oracle 8, Oracle 9i, DB2, Visual Warehouse | Oracle, IBM |
| Supplier procurement network | EFS Network | EFS Network |
| E-commerce software | Gentran:Server | Sterling Commerce |
Point of sale/restaurant
management software | PC POS with in-store processor | Custom in-house (U.S.) server development |
| Point of sale (non-U.S.) | NewPOS | eMac Digital |
| Operating Systems |
| IBM AIX and OS/400, SCO Unix, Caldera OpenDesktop (Linux), Microsoft MS-DOS, Sun Solaris |
| SOURCES: Baseline research, vendor reports |
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Projects: Supply Chain 
