McDonald's "Innovate" project attempted to create a real-time view of the restaurant chain's business using mostly packaged software.

Innovate applications and infrastructure
Application, Service	Product Used	Supplier
Application server	Oracle 11i	Oracle
Enterprise resource planning system	Oracle 11i, Financials	Oracle
Business intelligence/ analysis	Oracle 11i Business Intelligence	Oracle
Sales performance/ data warehouse	Oracle 9i	Oracle
Wide area network routers	NA	Cisco Systems
Application servers	Sun Fire enterprise servers	Sun Microsystems
Storage	NA	EMC
Corporate software systems
Application, Service	Product Used	Supplier
Accounting	General ledger system based on CICS and DB2	IBM, McDonald's in-house custom development
International operations accounting and management	SunSystems, other in-house and commercial AS/400 applications	Systems Union Group (UK) with custom in-house and contractor development
Payroll	Lawson Payroll	Lawson Software
Human resources self-service	Authoria HR	Authoria
Customer-relationship management	PowerCenter	Astute Solutions
Corporate data warehouse	Oracle 8, Oracle 9i, DB2, Visual Warehouse	Oracle, IBM
Supplier procurement network	EFS Network	EFS Network
E-commerce software	Gentran:Server	Sterling Commerce
Point of sale/restaurant management software	PC POS with in-store processor	Custom in-house (U.S.) server development
Point of sale (non-U.S.)	NewPOS	eMac Digital
Operating Systems
IBM AIX and OS/400, SCO Unix, Caldera OpenDesktop (Linux), Microsoft MS-DOS, Sun Solaris
SOURCES: Baseline research, vendor reports